Thursday, May 16, 2019

Internal QMS auditor training assessment booklet Essay

oddball view 1 Pre-Audit prepInstructions1. Each participant should individually study the background of the company including the background of organisation, organisation graph and process flow chart provided Managing Customer Service Front Office VVG-FO-B-7.5.1 (D) Managing Customer Service food and Beverage VVG-FB-B-7.5.1 (D) Managing Property Engineering VVG-EN-B-7.5.1 (D) Delivery Service Housekeeping VVG-HK-B-7.5.1 (D)2. Prepare an visit plan for an inner(a) audit of one business process but not your own work (use template of audit plan provided in Case Study 1 Output 1 or current inseparable Audit curriculum). State any assumptions that you have made in preparing the audit plan. The plan should Define the celestial orbit of the audit What to audit (documents, records, activities) Who to select for interview and reason for selection Where and when to audit (locations, audit trails, sequences, estimated time required) Methods for meeting place objective evidence ( interview, observation, document / record review). 3. Prepare an audit checklist with suitable questions to guide you in corroborative the conformance, implementation and effectiveness of the QMS at the Sales and Marketing Department (use template of audit checklist in Case Study 1 Output 2 or current Internal Audit class)Case Study 1 Output 1Name of Participant ..ISO 9001 Internal Audit PlanAudit Specifications Audit Objectives Audit range of a function Audit Client Audit Team Audit Dates Audit Locations Audit Criteria Date ..Day Assessment Program / Audit PlanTime Area Clause attender Auditee Lunch Date ..Day Assessment Program / Audit PlanTime Area Clause Auditor Auditee Lunch Case Study 1 Output 2Name of Participant ..Internal Audit ChecklistDepartment Date of Audit . Title of Procedure / Documents Auditor .. Auditee . Page(s) of .No Step Int ernal AuditISO Clause Checklist Questions Audit Conclusion Case Study 2 Output 2Name of Participant ..For one selected non-conformity / observationInternal Audit Corrective and Preventive Action tarradiddle No... To From (Auditee) (Auditor) Audit Criteria ISO 9001 Clause No. and / or Procedure Description of Non-conformity / Observation (Part 1 by Auditor) Auditors Name / Signature Date Auditees Name / Signature Date (to be completed 1 moth) (a) Root Cause(s) (Part 2 by Auditee) 2. (b) Correction and Corrective / Preventive Action Plans to be taken Correction Plans Corrective / Preventive Action Plans Auditees Name / Signature Date chit of Corrective / Preventive Action Auditors Name / Signature Date

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